Help Center

Guidance for every key workflow.

Short, task-oriented guides help teams complete setup, care delivery, billing, and administration. Every guide includes a clear visual that matches the workflow.

TherapyAlly

Start with the task

01Choose a workflowReady
02Follow the stepsReady
03Review the visualReady
04Ask Allie for helpReady

Step-by-step guidance

Complete, consistent, and easy to follow.

Each guide follows a real TherapyAlly workflow with a crisp, privacy-safe visual that can evolve with the product.

Practice plan selection and activation workflow
Step-by-step guide

Register and activate

Choose a plan, create the account, sign, pay, and enter the welcome workflow.

Open guide →
Company setup steps
Step-by-step guide

Complete company setup

Configure the practice, owner, team, settings, billing, facilities, and subscription.

Open guide →
Stripe account readiness workflow
Step-by-step guide

Connect Stripe

Enable appointment and invoice payments and understand account readiness.

Open guide →
Insurance eligibility, claims, and remittances workflow
Step-by-step guide

Set up insurance & billing

Confirm Practice + Insurance, billing entity, payers, codes, and Claim.MD transmit settings, then submit claims.

Open guide →
Client record workflow
Step-by-step guide

Add your first client

Capture demographics, guardians, insurance, providers, and intake assignments.

Open guide →
Appointment scheduling workflow
Step-by-step guide

Schedule an appointment

Coordinate the client, provider, service, room, payment, and notification.

Open guide →
Session and progress-note workflow
Step-by-step guide

Write clinical notes

Document sessions, create reviewable AI-assisted drafts, sign, and share.

Open guide →
Intake template workflow
Step-by-step guide

Configure intake

Start with a universal form and customize templates for each practice.

Open guide →

In-product assistance

When a guide is not enough, Ask Allie.

Find help by task from the screen you are using. Ask Allie for contextual guidance, then open the matching guide or next workflow step.

Meet Allie